Delivery and Payment Options – RealFood



Delivery and payment options  

You have a variety of delivery and payment options to choose the most convenient one for you. 

Delivery  

We work with several couriers to provide you with a wider choice and convenience: Box Now, Speedy, Econt, ExpressOne and Sameday. 

This gives you access to more pick-up points and the opportunity to choose the most suitable option according to your daily routine. 

Home deliveries are carried out by Speedy courier company and cost 3.50 .  

Orders placed on a working day until 3:00 PM are dispatched on the same day.  

Orders placed after 3:00 PM are processed on the next working day. 

Delivery with Box Now 

You can receive your order via a Box Now machine – quickly, easily, and completely free of charge. 

After delivery, you will receive a PIN code via SMS, Viber, or email, which you can use to pick up your parcel from the selected machine at any time. 

Advantages: 

  • Free delivery 
  • 24/7 access 
  • No waiting for a courier 
  • Option for free redirection to another machine 

The parcel is stored for up to 48 hours, with the possibility of extending it by another 48 hours through the Box Now platform. 

In rare cases, a delay of up to 1 day is possible if the selected machine is full. 

You can track your parcel through the online system of Box Now. You will receive a tracking link in the message you will get when the parcel is delivered to the machine. 

Important: The cash on delivery option is not available, the order must be paid online through the RealFood.bg website.  

The service is available for all RealFood products and is offered as an option when finalizing the order.  

Delivery with Econt 

Due to an update in the terms of work with Econt as of 01.04.2026: 

  • Delivery to an Econt office now has a fixed price of 3€ 
  • Free delivery with Econt is not available 

How to order with delivery to an Econtomat? 

When ordering from the website, select "To Econt office" as the delivery method and enter your preferred Econtomat; 

Upon receipt, select the "Receive parcel" button from the machine's home screen; 

Scan the QR code or enter the two PINs on the screen; 

Pay with a bank card through the Econt application or with ecoints, if the parcel is at your expense; 

Take your parcel from the opened box and close it. 

Delivery with Speedy 

Delivery with Speedy is free to office and machine, for orders over 50€, which gives you convenience and flexibility upon receipt. 

Delivery with ExpressOne and Sameday 

ExpressOne and Sameday are additional delivery options that provide you with even greater choice and access to various pick-up points. 

They are suitable when you are looking for flexibility in choosing a location or an alternative courier according to your needs. 

Payment methods 

We offer several convenient payment methods: 

Cash on delivery 

Payment upon receipt of the shipment (for deliveries with a courier). After you fill in your order details, scroll down and select the option. For orders through the Shop, there is no cash on delivery option, payment is only by card. 

Payment by card 

Secure online payment directly through the website. 

Payment with Revolut 

Fast and convenient digital payment method with a card or a Revolut account.